Privacy Policy
Introduction
This Privacy Policy explains how TheRPC ("us," "we," or "TheRPC") along with our Affiliated Parties, handle your personal information. This policy applies to your use of our website https://therpc.io, its subdomains, and our services, technologies, functionalities, software, and other assets we provide.
This Policy should be viewed as an integral part of our Terms of Use, which can be found on our website.
"Personal Data" refers to identifiable information you provide when using our Website, Services, content, or when interacting with us or our affiliates. If this data is anonymized, it's no longer considered Personal Data. "Affiliated Parties" refers to our partners, affiliate companies, and third parties.
For questions about your Personal Data or this Policy, please contact us at support@therpc.io.
Using our website and services indicates your agreement with this Policy and our Terms of Use. If you don't agree, please refrain from using them.
RPC Data Privacy
- We do not collect or store request data or request origin.
- We temporarily record request method names and IP addresses for 7 days solely for service functionality, such as load balancing and DDoS protection.
- After 7 days, this data is automatically deleted. Only the volume of RPC requests is retained for accounting and billing purposes.
- Unlike other providers, we don't track or store unnecessary personal information beyond what's required for service delivery.
What Personal Information We Collect
We collect only necessary information to provide our services effectively:
- Basic identification information
- Contact data
- Transaction history
- Technical details
- Usage data
- Marketing preferences
We do not collect sensitive data or publicly available government records, prioritizing your privacy and data security.
How We Collect Your Data
We collect data through:
- Direct Interactions:
- Form submissions on our website
- Account creation
- Service subscriptions
- Support requests
- Feedback provision
- Automated Technologies:
- Technical data about your equipment
- Browsing actions through cookies
- Server logs
- Analytics tools
- Third-Party Sources (with your consent)
Why We Use Your Data
We use your personal data for:
- User registration and account management
- Service delivery and improvement
- Communication about your account and services
- Technical support and troubleshooting
- Business analytics and service optimization
- Security and fraud prevention
- Legal compliance
Marketing Communications
You'll receive marketing communications only if you've explicitly requested information or given consent. You can opt out of these communications at any time. We won't share your data with third parties for marketing without your express consent.
Cookies and Technical Data
We use:
- Cookies for remembering preferences and visited pages
- Logs for aggregate visit information
- Analytics tools for metrics and service improvement
Technical data we may temporarily log includes:
- IP address (cleared weekly, used only for request routing and rate limiting)
- Device information
- Browser details
- Access timestamps
- Page requests
Data Security
We prioritize the security of your data through:
- Secure storage in restricted environments
- Access limited to authorized personnel
- Industry-standard encryption
- Regular security audits
- Prompt incident response procedures
Your Rights
You have the right to:
- Access your personal data
- Request corrections
- Request deletion (where applicable)
- Opt out of marketing
- Data portability
- Withdraw consent
Data Retention
We retain your personal data only as long as necessary for:
- Service provision
- Legal compliance
- Accounting requirements
- Security purposes
Changes to This Policy
We may update this Policy periodically. Significant changes will be communicated through our website. Continued use of our services after changes indicates acceptance of the updated Policy.
Contact
For any questions about this Privacy Policy, please contact us at support@therpc.io